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Evolving Nonprofit Leadership Development and Evaluation

Leadership development serves as the cornerstone of nonprofit organizations' success. Effective leaders drive mission-based initiatives, foster innovation, and inspire teams to create meaningful change. As the nonprofit field advances, the need to rethink and redefine leadership development and evaluation approaches becomes increasingly apparent. The landscape of nonprofit leadership is shifting, demanding new paradigms that align with the ever-changing needs of organizations and communities. Leadership development and evaluation must evolve in tandem, reflecting the multifaceted nature of nonprofit work and the dynamic challenges leaders face.

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Focus on Collective Leadership

The traditional notion of leadership as a singular role is shifting towards the concept of collective leadership. While CALO is a peer community for the often isolated executive leadership role, nonprofit organizations thrive when leaders emerge at every level, fostering collaboration, shared ownership, and distributed decision-making. In this blog post, we’re referring to leadership development programs for the organization as a whole. A recent Stanford Social Innovation Review (SSIR) piece discusses how the “hero” narrative can be damaging, and is unrealistic; we all know that success isn’t achieved alone. Leadership development efforts should nurture a culture that values and cultivates diverse leadership qualities across the organization. By empowering all team members to contribute their unique strengths, nonprofits create a robust leadership ecosystem that fuels innovation and resilience.


Foster Inclusion and Diversity

Inclusive leadership development initiatives nurture diverse voices and perspectives. Nonprofit organizations should prioritize diversity in their leadership programs, recognizing that a diverse leadership pool enhances innovation, creativity, and resilience. For example, diverse teams were found to make better decisions 66 to 87 percent of the time when compared to individual decision makers and less diverse teams. By creating spaces that welcome and celebrate different backgrounds and experiences, nonprofits lay the foundation for more equitable and effective leadership that resonates with the communities they serve.

Measure What Matters:

Evaluating leadership development is not solely about eeking out performance percentage points; it's about measuring what truly matters. Traditional metrics may fall short in capturing the transformative impact of leadership initiatives. That’s not to say that traditional metrics aren’t valuable - while key performance indicators (KPIs) will vary between organizations and missions, they are likely already being measured. In addition to these, nonprofits should focus on qualitative indicators, such as shifts in organizational culture, increased collaboration, and innovative problem-solving. Employee surveys and management assessments are typically the best tools to gauge these differences over time. By measuring these nuanced changes, nonprofit leaders gain a holistic view of the leadership development journey and its ripple effects.

Involve All Stakeholders for Varied Perspectives

When evaluating leadership development programs it is important to include all stakeholders. As noted in another recent SSIR article, this level of inclusion may reveal differing definitions of success and leadership. Funders, program participants, and community members may each be looking to gain something different from the program without realizing that they aren’t on the same page. Getting aligned on the specific vision and desired outcomes of a program earlier rather than later will help to avoid any miscommunications and perceived failures before they happen.


Blend Soft and Hard Skills

Effective leadership transcends technical skills alone. A comprehensive approach blends soft skills such as empathy, communication, and emotional intelligence with hard skills like strategic thinking and financial acumen. Leadership development initiatives should equip emerging leaders with a holistic skill set that empowers them to navigate complex challenges with grace and confidence. Teaching hard skills is pretty straightforward, requiring only clear instructions and time to practice specific tasks. Developing soft skills can be a bit more complex as they are related to emotions and social abilities, but is still extremely worthwhile - an MIT study shows it can have a 250% return on investment by increasing productivity and employee engagement. By nurturing a balance of both types of skills, nonprofit leaders can adapt to diverse situations and lead with a well-rounded perspective.


Embrace Experiential Learning

Leadership development is most impactful when it integrates experiential learning. Nonprofit leaders should be immersed in real-world scenarios, providing opportunities to apply theory to practice, make decisions, and learn from successes and failures. Experiential learning is effective: traditional learning has a knowledge retention rate of about 5 percent, whereas experiential learning has a knowledge retention rate as high as 90 percent. It also deepens leadership competencies, fosters resilience, and hones the ability to navigate uncertainty. By immersing emerging leaders in hands-on experiences, nonprofits can cultivate adaptable and resourceful leaders who thrive in challenging environments.


Encourage Continuous Learning

Leadership development is an ongoing journey, not a one-time event. Nonprofit leaders should be supported in their pursuit of continuous learning. Encourage participation in workshops, peer advisory groups, and mentorship programs that foster growth, reflection, and adaptability. With workers changing jobs increasingly frequently, this level of support and encouragement not only means that employees are continuously improving, but that they also feel valued by and engaged with the organization and are incentivized to stick around. By embracing a culture of continuous learning, nonprofit leaders cultivate a mindset of curiosity and improvement that fuels their personal growth and that of their organizations.


In Conclusion

Leadership development and evaluation are critical components of nonprofit success, guiding organizations towards meaningful impact and growth. By embracing collective leadership, involving various stakeholders, developing both soft and hard skills, incorporating experiential learning, measuring qualitative indicators, encouraging continuous learning, and fostering inclusion, nonprofit leaders can elevate their leadership development initiatives.


At CALO, we recognize the transformative power of effective leadership in nonprofit organizations. Our peer advisory forums offer a dynamic platform for nonprofit leaders to learn from each other's experiences, support one another, and refine their leadership development and evaluation strategies. Through this community we can harness the collective wisdom of peer learning to reimagine leadership in the nonprofit sector, paving the way for resilient, innovative, and impactful organizations that drive positive change in our communities.



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